Privacy Policy

1. Who we are

Interior Artisan provides interior design and related consultation services. This website is operated for the purpose of showcasing our work, sharing information, and helping you connect with our team.

2. Information we may collect

Depending on how you interact with us, we may process categories of information such as:

• Contact details — name, email address, phone number, and city or project location when you submit a form, message us (including via WhatsApp or similar channels linked from the site), or speak with our team.
• Project preferences — high-level details you choose to share about your home, office, or retail space, budget range, and timeline, to scope consultations and proposals.
• Technical data — basic server or analytics information such as device type, browser, approximate region, and pages viewed, where such tools are enabled, to improve site performance and security.

3. How we use your information

We use personal information only for legitimate business purposes, including to:

• Respond to enquiries and schedule consultations;
• Prepare estimates, proposals, and design documentation as agreed with you;
• Operate, secure, and improve our website and communications;
• Comply with applicable law, regulation, or lawful requests.

We do not sell your personal information.

4. Legal basis (where applicable)

Where data protection law requires a legal basis, we rely on your consent (e.g. marketing where opt-in), performance of a contract or pre-contract steps at your request, our legitimate interests in running our business (balanced against your rights), or legal obligation as appropriate.

5. Sharing and processors

We may share information with trusted service providers who assist us (for example hosting, email, calendar, or analytics), bound by confidentiality and processing agreements. We may disclose information if required by law or to protect our rights and the safety of others.

6. Retention

We retain information only as long as needed for the purposes above, including statutory retention periods for business and tax records, unless a longer period is required by law.

7. Your choices and rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, or to withdraw consent where processing is consent-based. To exercise these rights, contact us using the details on our Contact page.

8. Cookies and similar technologies

Our site may use cookies or similar technologies for essential functionality, preferences, or analytics. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

9. Security

We implement reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sharing sensitive details.

10. Children’s privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have done so, please contact us and we will take appropriate steps to delete it.

11. International transfers

If we transfer personal data across borders, we will take steps required by applicable law to ensure appropriate safeguards are in place.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do; continued use of the site after changes constitutes notice where permitted by law.

13. Contact

For privacy-related requests, please reach out through our Contact page or the contact details listed in the site footer.